Followup on my OmniPod PDM battery complaint

I posted a while ago about how my PDM would forget my settings (basal, bolus, correction factor, etc) almost every single time I changed the batteries.

I finally complained about it and apparently that's never supposed to happen. Insulet immediately sent me a new PDM and a prepaid envelope for sending the old one back.

Just wanted to share in case anyone else had a similar problem.